Return Policy

At Sunday Pilates Club, we strive to ensure you love every piece you receive. If you wish to return an item, please review the guidelines below carefully.

Eligibility & Conditions

• Returns are applicable for clothing items only.
• Returns are valid for Singapore orders only. Orders shipped outside Singapore are not eligible for returns or exchanges.
• For hygiene reasons, socks and intimate items are strictly non-returnable, unless they are incorrect or faulty.
• Your return must reach us within 14 days from the date of delivery.
• Items must be unworn, unwashed, and in original condition with tags intact.

We regret to inform you that we will strictly reject items with:

• Any stains (including make-up or deodorant stains)
• Pet fur
• Signs of wear or washing

Returns are not valid for items purchased under Sale or Clearance.

Return Options

1. Pick-Up Return

A flat fee of $6.90 will be charged for parcel collection. This fee is payable to Sunday Pilates Club prior to arranging the pick-up.

If you would like to proceed with a pick-up return, please email us at hello@sundaypilatesclub.co, and our team will guide you through the payment and return process.

2. Drop-Off Return (Free)

You may return your parcel free of charge by dropping it off at our warehouse:

Sunday Pilates Club
473 Tampines Street 43
#02-90
Singapore 520473

Kindly email us prior to your visit so we can provide the necessary return instructions and ensure a smooth process.

Refund Policy

Please note that no cash refunds will be issued.

All approved returns will be refunded in the form of store credit, which can be used for future purchases.

If you have any questions, feel free to contact us at hello@sundaypilatesclub.co, and our team will be happy to assist you.

We're terribly sorry for this mistake! If you receive incorrect items or find missing items in your order, please reach out to us at hello@sundaypilatesclub.co, along with your order number, address and contact details. We'll promptly send you the correct items at no extra cost and make every effort to expedite the shipment.

Please be aware that all gift cards purchased on SundayPilatesClub.co are non-refundable.

We're so sorry this happened! If you have received a faulty item, please contact us at hello@sundaypilatesclub.co and we get back to you within 1-2 business days. Once we have approved via email, you may return the faulty item to us via mail. All faulty items must be unused and in their original packaging. We would like to sincerely apologise for any inconvenience caused.

Exchange Policy

At Sunday Pilates Club, we currently do not offer direct exchanges for any items.

If you would like a different size, colour, or design, you may return your eligible item in accordance with our Return Policy and place a new order separately.

Please note the following:

• Exchanges are not available for all items, including regular-priced, sale, or clearance items.
• International orders are not eligible for returns or exchanges.
• All approved returns will be issued in the form of store credit only. No cash refunds will be provided.

We encourage customers to review sizing details carefully before purchasing. If you require assistance with sizing or product information, please contact us at hello@sundaypilatesclub.co, and our team will be happy to assist you prior to checkout.

Thank you for your understanding and support.

If you've purchased your item from one of our authorized retailers, please reach out to them directly for assistance. Our Customer Care Team is unable to process refunds or replacements for items bought through other authorized retailers.